Terms of Service

 

Terms of Service:

 

General terms and Conditions
By accessing as well as ordering from EarthApple Creations you agree to these terms and conditions. These terms and conditions apply to all agreements you reach with EarthApple Creations. If you do not agree with them, you should not use and access this website.

We are human, we sometimes make mistakes. But when that happens we pledge to make it right in as short a time as possible. Together, we can make the process of buying online as personal an interaction as possible.

 

Shipping
Shipping prices are shown in the system. We aim to keep shipping costs as low as possible. Additional fees for packaging & handling are not charged.
Shipping in The Netherlands automatically includes track and trace. If you want to insure your package, please mail info@earthapplecreations-shop.nl.
EarthApple Creations is a small business, mostly selling at festivals & fairs. The webshop is there to give customers some extra service. Please don’t compare us to bol.com or any other large web-based shop. We aim to serve the customer by sending your package neatly packed and as fast as we can - see for delivery time below. 

 

Questions
If you have questions about products or patterns or anything else, we’d love to help: during office hours you can give us a call, or send us an email at any time (info@earthapplecreations-shop.nl). 

 

Product Images
Please note that we have made every effort to render colours accurately. However, due to the display and colour capabilities of your computer monitor, the colour and/or representation might not be exactly the same as the actual item.

Prices
All prices on EarthAppleCreations-shop.nl are given in Euro and include VAT. If you are ordering from outside of the EU, your total will be calculated without VAT once you have entered your shipping address. Shipping costs are not included in the price, but calculated as an extra charge. All prices are subjected to change without notice.

Purchases
If the item you want to order is out of stock, you won’t find it on the website. Please look around to see if you can find an alternative you might like instead - because we never make the same item twice.

Delivery
We strive to deliver your purchased items as soon as possible. All orders are processed within a maximum of 3 working days of the transaction being complete. This means within 3 days of the funds being received. 
- Please note that any extra taxes and duties due to the destination country are the responsibility of the customer.